Discover the ROI of Gen AI for Your CX or contact center

See how much you can save—and gain—with AI-powered GenAI solutions. 

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AI is transforming how customer experience teams operate. At Ascent, we help you implement Gen AI solutions that reduce costs, increase efficiency, and improve employee and customer outcomes.
 
Use this calculator to see the potential return on investment based on your workforce data and the GenAI solution you’re exploring.

How It Works?

STEP 1

Select a Gen AI solution

STEP 2

Enter your workforce metrics

STEP 3

View your projected savings, efficiency gains, and ROI multiple

This calculator uses industry benchmarks and client-proven outcomes to estimate results tailored to your business.

ROI Calculator

Select a Gen AI solution

Omni-channel deflection of voice calls with enhanced client self-service capabilities. Deflects 20–40% of inbound call volume across voice, chat, and email by enabling more innovative self-service. Fewer calls = fewer required agents and faster resolution for customers.

Total Number of Agents

Agent Hourly Rate

Weekly Hours Per Agent

Weeks Worked Per Year

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