Your Partner in AI-Driven Transformation and Innovation

At Ascent Business Partners, we specialize in simplifying the complex, rapidly evolving AI landscape for customer experience and contact centers. Our mission is to empower businesses to stay ahead of the curve by leveraging AI to overcome operational challenges and unlock new growth opportunities. We focus on accelerating implementations that minimize risk, ensuring a smart and risk-free investment for your business.

ABOUT US

 
Your Partner in AI-Driven Transformation and Innovation
At Ascent Business Partners, our goal is to simplify and navigate the rapidly evolving AI landscape in customer experience and contact centers. We aim to help businesses stay ahead by leveraging AI to overcome operational challenges and unlock new opportunities, ensuring quick implementation and a risk-free investment.
PARTNERSHIPS
+40
COLLECTIVE INDUSTRY
EXPERIENCE
125+
Years
OVERALL
REVENUE IMPACT
$38+ mil

Our team consists of seasoned professionals with extensive expertise in AI, customer experience and contact center operations. Taking a technology-agnostic approach, we focus on delivering measurable results by tailoring each solution to your unique challenges.  This ensures alignment with your business objectives and a seamless journey toward exceptional customer service success that is cost-effective.


Our unique blend of deep industry knowledge and practical, hands-on experience sets us apart.  Here are a few key strengths you can rely on:

1 OPERATIONAL EXPERTISE

Our team of seasoned operators understands the complexities of daily business operations and excels at seamlessly integrating AI solutions into existing workflows.

2 TECHNOLOGY AGNOSTICISM

We advise on and craft entirely technology-agnostic solutions, ensuring the most suitable and effective tool sets are selected to meet your unique needs.

3 RAPID IMPLEMENTATION

Our offered solutions enable accelerated AI deployment, delivering immediate value while minimizing disruption to your business. 

4 RISK FREE INVESTMENT
Our flexible engagement models and guarantees mitigate financial risk, making it easier for your organization to adopt AI technologies with confidence.
1 CUSTOMIZATION AND PERSONALIZATION
We craft tailored solutions designed to address your organization's unique challenges and objectives, rather than relying on generic, one-size-fits-all approaches.
2 FOCUS ON TANGIBLE RESULTS

We focus on prioritizing measurable outcomes and tangible impact, ensuring that your AI initiatives deliver meaningful improvements in customer experience and operational efficiency.

3 CONTINUOUS SUPPORT AND OPTIMIZATION
We are your trusted partner throughout the journey, offering ongoing support and optimization services to ensure your AI solutions consistently deliver value and evolve to your changing business needs.

OUR STORY

At Ascent Business Partners, we go beyond expertise in customer experience, contact centers and AI - we are leaders in operational transformation.  With decades of experience in selecting, implementing and integrating cutting-edge technologies, we envision a future where many operational challenges are eliminated through the power of AI.


Our strategic partnerships with leading AI-driven companies allow us to deliver tailored solutions that meet the unique needs of every client.  By assembling a diverse team of seasoned professionals, we craft intuitive solutions that leverage the latest advancements in AI and machine learning, driving measurable improvements in business performance.


With over a century of collective experience, we guide our clients on their journey to success, staying ahead of industry trends and enabling them to thrive in an ever-evolving landscape.


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OUR MISSION

Our mission is to deliver top-tier, risk-free AI solutions to leading companies.  We specialize in AI-powered customer experience and contact center innovations that enhance operational efficiency, boost employee engagement, and maximize customer satisfaction.  Our commitment to offering flexible engagement models and guarantees minimal financial risk, making AI adoption seamless and secure.  Partnering with Ascent Business Partners means gaining a dedicated ally, fully committed to driving your success.

Meet the Leadership Team

Every success story is driven by a team of dedicated professionals who are passionate about their work.   At Ascent, our team is made up of industry veterans with decades of experience in selecting, implementing and deploying transformative technologies.

tobin-2
Craig Tobin
CEO & Chairman of the Board
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Kim Howell
Chief Operating Officer
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Neeti Dewan
CFO
Team
Marty Sarim
Co-Founder and Chairman
Team
Ramesh Anand
VP of Sales
lise
Lisé Hamilton
General Counsel
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Ready to Transform Your Customer Service with AI?

Let’s discuss how we can help you achieve your business goals through innovative AI-powered customer service solutions.